ScribeAI

Refund Policy

Last Updated: February 6, 2025

1. Introduction

At ScribeAI, we strive to ensure complete satisfaction with our AI-powered idea validation services. This refund policy outlines the conditions under which we provide refunds for our services.

2. Refund Eligibility

You may be eligible for a refund under the following circumstances:

Technical issues prevented you from accessing our services within 24 hours of purchase
Service was not as described at the time of purchase
Double charging or billing errors

3. Refund Process

To request a refund:

Contact our support team at alumonabenaiah71@gmail.com
Include your order number and reason for the refund
Our team will review your request within 2 business days
If approved, refunds will be processed to the original payment method

4. Refund Timeline

Once approved, refunds typically process within 5-10 business days, depending on your payment provider. The time it takes for the refund to appear in your account may vary based on your financial institution.

5. Non-refundable Items

The following are not eligible for refunds:

Services that have been fully delivered and completed
Requests made after 24 hours of purchase
Services where the terms of service have been violated

6. Contact Us

If you have any questions about our refund policy, please contact us at alumonabenaiah71@gmail.com .

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